What are your metrics for web monitoring?
A clear understanding of website monitoring is like a complete understanding of end-to-end testing for web application software. It is a holistic approach and the monitoring strategy really depends on your business requirements and budget.
The more boards we have, the better. There are some basic rules for companies. First being the availability. Your business must be accessible every second to online users and there must be strictly no downtime. Downtime is unacceptable. Well, this can be treated with the help of website monitoring services.
Some of the good website monitoring services generate reports in real time and these reports are generated at the time when the error occurs and if there is any problem. Services have agents and these agents monitor from the inside out. These monitoring agents check your web servers: your HTTP/HTTPS servers, FTP, POP3/SMTP, IMAP and DNS servers, video streaming servers and much more. An alert message or notification is sent immediately to the webmaster when there is downtime.
A commercial website monitoring service offers so many features and has so many capabilities that a user may find it complicated and in the realm of a million buttons and terms. This could become a nightmare for inexperienced webmasters. It is always advisable to have a small guide to use the service and get the most out of it.
Although a website monitoring software comes with documentation and a help manual, it is always good to have a short and simple version to show how the software works and how to use it. This would help webmasters a lot and they would get to work with it without further ado.